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Participants Impacted by Hurricane Harvey


If you have been affected by Hurricane Harvey, we can help you get access to your HealthSelect medical benefits. Call a Personal Health Assistant to:

  • Find a doctor, hospital or dialysis center that is available and in-network
  • Request a temporary medical ID card
  • Get information about your coverage and benefits

Personal Health Assistants

Call toll-free (800) 252-8039
Monday – Friday 7 a.m. – 7 p.m. central time (CT)
Saturday 7 a.m. – 3 p.m. CT

Virtual Visits

Virtual Visits are a convenient option when you need non-emergency, urgent care. With virtual visits, you have access to a licensed doctor 24 hours a day, 7 days a week.

You can choose between Doctor On Demand and MDLive .

  • Doctor On Demand is available via video conference.
  • MDLive is available by phone and video conference.

Download a digital ID card

If you are a HealthSelectSM of Texas or Consumer Directed HealthSelectSM participant and don't have your new medical ID card handy, you can call a Personal Health Assistant or print a temporary card by logging in to Blue Access for MembersSM.

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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