Options for Care
Get care when you need it
It's important to know where to go when you need medical care. Knowing your options and deciding where to go can make a big difference in how much you pay. Be prepared before you go and make sure ahead of time that the place you go to for care is in-network.
* In the event of a true emergency, go to the nearest emergency room.
1 Your copay for Virtual Visits services may be as low as $0. For in-network virtual visit providers, HealthSelect of Texas®, HealthSelectSM Out-of-State and HealthSelectSM Secondary participants have a $0 copay. Consumer Directed HealthSelectSM participants will have to meet their plan’s annual deductible and then the applicable coinsurance for Virtual Visits.
2 Medical Practice Pulse Report 2009, Press Ganey Associates
3 Urgent Care Benchmarking Study Results. Journal of Urgent Care Medicine, January 2012.
4 Emergency Department Pulse Report 2010 Patient Perspectives on American Health Care. Press Ganey Associates.
5 Texas Association of Health Plans, www.tahp.org
Note: The relative costs described here are for independently contracted network providers. Your costs for out-of-network providers may be significantly higher. Wait times described are just estimates. The information provided on this page is not intended as medical advice, nor meant to be a substitute for the individual medical judgment of a doctor or other health care professional. Please check with your doctor for individualized advice on the information provided. Coverage may vary depending on your HealthSelect plan’s benefits and the use of network providers. This information is intended solely as a general guide to what services may be available. The actual availability of services may vary greatly from location to location. If you have questions about any health concern, you should discuss them with your health care provider.
For questions, please call a BCBSTX Personal Health Assistant at (800) 252-8039 (TTY: 711). If you need emergency care, call 911 or seek help from any doctor or hospital immediately.