Welcome to your HealthSelectSM medical plan

Ever wonder what you can do to get more value from your medical plan? Whether you’re new to a HealthSelect medical benefits plan or have had your coverage for a while, following this six-step checklist is a great way to make the most of the tools and resources available to you and get the most value from your plan.

All HealthSelect participants were mailed a new medical ID card in November 2022. If you did not get your card, log in to Blue Access for Members or call a Blue Cross and Blue Shield of Texas (BCBSTX) Personal Health Assistant to request one. You can also access a digital version through the BCBSTX App.

New HealthSelect participants get medical ID cards by mail and can also access a digital version through the app. You’ll also get a new ID card if you ever change plans. If you are enrolled in HealthSelect of Texas®, you will get a new card each time you change your primary care provider (PCP) on file with BCBSTX.

Providers may ask to see your medical ID card when you are getting health care services, so it can be helpful to have it with you.

You will get a separate ID card for pharmacy benefits from your prescription drug benefits plan administrator.

Blue Access for Members is your online participant portal where you can:

  • view your claims,

  • find in-network doctors, hospitals and other providers,

  • choose or change your PCP, 

  • download a digital ID card and

  • confirm your prior authorizations and referrals on file.

With the BCBSTX App, your Blue Access for Members account is at your fingertips wherever you are. Text BCBSTXAPP to 33633 to download. 

Your PCP serves as your first point of contact when you need non-emergency medical care or if you need a referral or prior authorization for certain services.

HealthSelect of Texas participants must have a PCP on file with BCBSTX to receive the highest level of benefits. If you haven’t named a PCP after your first 60 days on the plan, out-of-network benefits will apply to most services — even if they’re from an in-network provider — until an in-network PCP is named. 

HealthSelectSM Out-of-State, Consumer Directed HealthSelectSM and HealthSelectSM Secondary participants may also benefit from having an in-network PCP, even though they are not required to have one on file with BCBSTX.

Preventive check-ups and screenings can help find illnesses and medical problems early and improve the health of you and everyone in your family. Your health plan covers screenings and services with no out-of-pocket costs, like copays or coinsurance, as long as your provider is in the HealthSelect network. This is true even if you are enrolled in Consumer Directed HealthSelect.

Your preventive care, like annual check-ups, mammograms and colonoscopies, will be covered at no cost to you as long as you see an in-network provider and have a PCP on file with BCBSTX if you are enrolled in a plan that requires one.

Well onTarget is an online wellness portal that offers personalized resources and incentives to support you on your wellness journey. Get the support you need to make healthy choices while being rewarded for your hard work!

Get access to tools and resources including:

To access the portal, log in to Blue Access for Members and click on the Wellness tab. For Well onTarget on the go, download the AlwaysOn® Wellness App.

The Well onTarget Health Assessment provides a snapshot of your current health. You answer a series of questions about lifestyle and health habits, and the Health Assessment helps identify what you are doing well and where there are opportunities for improvement.

The first time you log in to Well onTarget, you will be prompted to complete your Health Assessment. You might find it helpful to get a wellness exam with your provider before doing the assessment. That way, you will have the health information you need to answer assessment questions more accurately.

After completing the Health Assessment, you will get a confidential Personal Wellness Report. This report will show you how you are doing and give you tips for improving your health.

Completing these steps will give you a good overview of the health and wellness tools available for HealthSelect medical plan participants and set you up to get the highest value from your benefits.  

Questions? Contact a BCBSTX Personal Health Assistant today

BCBSTX Personal Health Assistants are trained to help you get the most value from your HealthSelect plan. Call toll-free at (800) 252-8039 (TTY: 711), Monday-Friday, 7 a.m. – 7 p.m. and Saturday, 7 a.m. – 3 p.m. CT.