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Virtual Visits/Telehealth Benefit Update

Beginning April 1, 2021, if you use Virtual Visits or telehealth services for regular health care—and not COVID-19-related issues—you will again have to pay any copays or deductibles that your health plan requires. Learn more about your regular benefits effective April 1, 2021.

Learn more about current COVID-19 related coverage.

Virtual Visits

When you don't feel well, or your child is sick, it might be hard to get to the doctor’s office. HealthSelect participants have a convenient alternative to an in-person office visit--medical and mental health care through Virtual Visits. Virtual Visits allow you to see a licensed doctor online or by phone 24 hours a day, 7 days a week.

Learn more about Virtual Visits.

Self-Management Programs Spotlight

Well onTarget® digital self-management programs can help empower you to reach your wellness goals. March is Sleep Awareness Month and National Nutrition Month, so we’re highlighting programs to help you improve your sleep and eating habits.

Learn more about self-management programs.

The HealthSelect 24-hour crisis line is open for individuals impacted by natural disasters and public emergencies. If you need help with things like changing appointments or finding a new provider, or you need a consultation with a mental health clinician, we’re here for you. Call 1-800-252-8039 to access free, confidential consultation services or to speak with a BCBSTX Personal Health Assistant.

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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