Prescription Drug Benefits
Active employees, retirees under 65, non-active employees under 65, and their eligible dependents enrolled in the following plans are eligible for prescription drug benefits through the HealthSelectSM Prescription Drug Program:
- HealthSelect of Texas®
- Consumer Directed HealthSelectSM
- HealthSelectSM Out-of-State
Learn more about your HealthSelect Prescription Drug Program.
For questions related to your prescription drug benefits, including diabetic supplies, call HealthSelect PDP customer care toll-free at (855) 828-9834 (TTY: 711), 24 hours a day, seven days a week.
For retirees and their eligible dependents enrolled in Medicare, visit HealthSelect MedicareRx for information about the HealthSelect Medicare Prescription Drug Program.
For questions related to your prescription drug benefits, including diabetic supplies, call (866) 868-0609 (TTY: 711), Monday - Friday 7 a.m. - 7 p.m. and Saturday 7 a.m. to 3 p.m. CT.
Diabetic Supplies Benefits
Effective Sept. 1, 2023, you and your covered dependents will no longer be able to get your diabetic supplies, including test strips and lancets, through your HealthSelect of Texas, HealthSelect Out-of-State, Consumer Directed HealthSelect and HealthSelect Secondary medical plan benefits. Instead, you will get these diabetic supplies at the pharmacy through your HealthSelect Prescription Drug Program (PDP) with a valid prescription from your health care provider. As a reminder, insulin and oral medications for controlling blood sugar are also covered under the HealthSelect PDP.
To fill your prescription at a preferred in-network pharmacy, you will need a prescription for up to a 90-day supply of diabetic strips and/or lancets with refills, if appropriate. Check with the PDP to see if your supplies are covered at no cost or if a copay applies.
Note: If the diabetic supplies are used exclusively for a continuous glucose monitor (CGM) or insulin pump, you may still be able to receive them through your HealthSelect of Texas or Consumer Directed HealthSelect medical plan.
Additional diabetes support
As a HealthSelect medical plan participant, you have access to a team of Blue Cross and Blue Shield of Texas (BCBSTX) clinicians who can help you with all types of health questions, including questions about diabetes. Whether you have been managing diabetes for a while or you are newly diagnosed, a clinician can talk with you in confidence about your condition. Just call (800) 252-8039 (TTY: 711) between 8 a.m. and 6:30 p.m. CT Monday - Friday and ask to speak with a clinician.