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Care Management Programs

Holistic health management programs:

Holistic Health Management is a team-based and member-centric approach to help HealthSelectSM of Texas participants achieve their best personal health.

Whether you are pregnant, looking for nutrition or weight management support, mental health care or all of the above, Holistic Health Management can support and help you manage you — assessing what happened yesterday, what's happening today and looking toward a healthy tomorrow.

How it works

A dedicated clinician works with the participant and the whole family to holistically address all of their identified health concerns regardless of condition.

A multi-functional, integrated team including medical directors, nurses, mental health providers, Personal Health Assistants and social workers work together with a collaborative design approach to meet your needs.

For example, if you are managing diabetes, your case manager would assess your needs and work with other members of your team to help coordinate care, referrals and prior authorizations. Your case manager also would be a supportive resource to help answer your questions such as where to get your diabetic supplies.

If you have a health issue you want to discuss you can reach out to a Personal Health Assistant anytime.

Personal Health Assistants are available by phone

Call a Personal Health Assistant
toll-free

(800) 252-8039

Monday-Friday 7 a.m.-7 p.m. central time (CT)
Saturday 7 a.m.-3 p.m. CT.

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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